Support Packages
Fortix offer a range of optional ongoing support packages designed to ensure your system performs at optional levels and limiting your expenses for your business systems. We have a range of support options.
The support fees below reflect the amount of time spent each month on system monitoring, security, database health and performance maximisation. We recommend a support structure to ensure the proactive monitoring of your system to catch any issues before they affect your day to day operations.
Fortix Support Plans Cost Per Week |
Ad Hoc |
Bronze |
Silver |
Gold |
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$150 hr |
$38 p/w |
$74 p/w |
$99 p/w |
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Automatic updating of security options |
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Lower support & development rates |
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Priority support (8 working hour’s response) |
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Regular system review for errors and performance |
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Less development costs for new functions |
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Scheduled updates at convenient times |
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Streamlined approval process for system additions |
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Phone support & call back service |
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Minor upgrades (within the budgeted hours) included |
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Optional contact with system users |
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Access to the system architect |
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A fully operational server evaluation environment |
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Your jobs prioritised in our production planning |
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Same team member allocation for your jobs |
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If you would like more information, just fill in your details and one of our friendly team will contact you.
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