Fortix Care is brand new Customer Care software from award winning Australian company.
Why Fortix Care is not just another CRM?
So what is Fortix Care?
Fortix Care is a business system that incorporates but goes beyond CRM to integrate all your core business operations including CRM, Work Flows, Project Management, Finance, Knowledge Base, HR, Communications, Reports. It streamlines and integrates your business systems by capturing your business and customer data in one cloud based application, available via a normal internet browser.
The system can be updated and modified to suit changing business requirements on an ad hoc basis so you don't have to get involved with system development, deployment and other IT issues.Fortix Care at a glance
- Care is a fully featured, browser based CRM system that also integrates core business systems and captures data in a single source
- Care puts you in control of your business by giving you a 360 view of your business – anywhere, anytime from any web enabled device (PC, MAC, laptop, i-PAD, smartphone etc.)
- Care takes away your administrative burden by integrating your processes.
- Care enables collaboration by all your stakeholders – management, staff, customers, partners.
- Care integrates your business communications, simplifying your exchanges with others.
- Care provides data integrity, high level data security and daily backups stored in secure locations so you don’t have to.
- Care eliminates the technology burden by making IT considerations redundant – no in-house software or servers, no upgrades or updates, no compatibility issues.
Fortix Care integrates your CRM and business systems resulting in huge efficiency gains. Modifications to meet specific business requirements can be undertaken on an 'ad hoc' basis as and when you are ready.
Why is this better for my business?
Many small businesses employ a number of disconnected tools that provide a limited perspective on company activities. As a business grows there comes a time when operating with spreadsheets, an accounts package, some disconnected software utilities and manual systems becomes a liability and administrative burden.
Fortix Care overcomes these issues by integrating the core business systems and capturing the data in a single source. The outcome is much higher efficiency gains, increased productivity & profitability and real time reporting on all aspects of the business operations.As Care is Cloud based it also means a reduction in IT overhead – no servers are required, no software, no licenses, no special hardware (and no IT expert to maintain things for you). You can access Fortix Care anywhere and at any time with any browser based device. Your data is stored in a ‘financial grade security’ data centre and is backed up daily.
CUSTOMER CARE
Create a centralized, integrated repository of customer’s preferences, relationships, and activity history to better understand and meet their needs.
LOCATION
Fortix Care lets you access your business system online anywhere 24/7. Location becomes irrelevant. No matter where you, your staff and customers are located – all trusted users can access the business system. You can offer your staff flexible working arrangements working online from home, at airports etc.
GROWTH
Let your business without the worry if your system can support it. You will be in full control, free to talk to your customers and prospects, free to work on the business not in the business. Enjoy watching it grow. Monitoring your business in a targeted and manageable way is far less stressful.
SAVE TIME
Make better use of your time servicing your customers rather then re-typing information again and again, or trying to find details of your last order. Our simple dashboard enables you to have it all at your fingertips - anytime, anywhere.
SAVE MONEY
Save on administration costs, IT costs and benefit from the additional efficiency gains that leads to more productive staff.
Learn more about software as a service (SaaS) and Business Catalyst solutions.
If you would like more information on Fortix Care and Website Fortix Solutions please contact us.
| Fortix Care Overview |
| Full of Features |
| Great Benefits |
| Book for Demo |
| Resellers |
